Frequently Asked Questions

We offer a wide selection of ottomans including rectangular benches, lift-top storage ottomans, round leather accent ottomans, and upholstered cocktail ottomans in various styles and finishes.

 

Yes. While we are an independent retailer, all products are carefully sourced from reputable distributors, open-box suppliers, or surplus inventory channels. We only list items we believe are genuine and high quality.

 

No. We are not officially affiliated with brands like Simpli Home, Jayden Creation, Christopher Knight Home, or Poly and Bark unless clearly stated on the product page. All trademarks belong to their respective owners.

 

Manufacturer warranties may not apply, as many of our items come from liquidation or open-box sources. If a warranty is included, it will be clearly stated on the product page.

 

Some ottomans are fully assembled, while others may require minimal assembly. Please refer to the individual product page for assembly information.

 

Orders are typically processed within 1–3 business days. Delivery time depends on your location and the shipping method chosen during checkout.

 

Absolutely. Our website uses secure encryption and trusted payment gateways to protect your personal and payment information.

 

No. Unauthorized resale on platforms like Amazon, Walmart, or eBay is prohibited without written permission from Cassandra Ads Corp.

 

Once your order ships, you’ll receive a tracking link via email so you can follow your package every step of the way.

 

You can reach us anytime at support@cassandraadscorp.shop or by phone at +1 320 336 8136. We’re happy to help with product inquiries, order support, or general questions.