At Cassandra Ads Corp, we stand behind the quality, craftsmanship, and durability of our storage ottomans. This Warranty Policy outlines the terms and conditions under which warranties are provided for products purchased directly through our online store, https://cassandraadscorp.shop/.

1. Warranty Coverage
We offer a 1-year limited warranty on most of our storage ottomans unless otherwise stated on the product page. This warranty covers:

Manufacturing defects
Structural faults or material issues under normal, residential use

Please refer to individual product listings for any product-specific warranty variations or additional coverage details.

2. Warranty Period
The warranty is valid for 12 months from the original date of purchase. Proof of purchase is required to initiate any warranty service.

3. How to File a Warranty Claim
If you believe your product qualifies for warranty service, please follow the steps below:

Contact Us: Send an email to support@cassandraadscorp.shop
Include: Your order number, product name, a clear description of the issue, and photos or videos (if applicable)
Response: If your claim meets our criteria, we will provide return, replacement, or repair instructions

4. Warranty Exclusions
This warranty does not cover:

Damage due to misuse, mishandling, improper installation, or neglect
Normal wear and tear from regular use
Cosmetic issues that do not affect function (e.g., minor fabric blemishes or surface marks)
Alterations, repairs, or modifications not authorized by Cassandra Ads Corp
Products purchased from unauthorized resellers or third-party platforms

5. Limitation of Liability
Cassandra Ads Corp’s liability is limited solely to the repair or replacement of a defective product. We are not responsible for any indirect, incidental, or consequential damages arising from the use or inability to use our products.

6. Additional Notes
Customers are responsible for return shipping costs unless the item was defective upon arrival
All replacements are subject to stock availability
Warranty claims are generally reviewed and processed within 5–10 business days after receiving the returned item

7. Contact Information
For any warranty-related questions or assistance, please contact:

Cassandra Ads Corp – Online Storage Ottoman Store
📍 511 3rd St NE, Little Falls, MN 56345, USA
📧 support@cassandraadscorp.shop
📞 +1 320 336 8136